SERVPRO of Downriver

I had a great experience with Servpro and my contractor Justin! He was patient, kind, professional and very personable. Let me reiterate how very patient he was with me, I was stressed and overwhelmed with my loss. Justin took his time explaining everything and walked me through every step, ensuring I was satisfied and happy. I definitely will call him if I ever need anymore work done! Great company, and great contractor!

SERVPRO
I’ve recently had the opportunity to use the services of this great company, even though my situation was devastating and frustrating- due to water damage, they came into my home and quickly made me feel at ease. Even though most of my belongings didn’t make it, Marc and Richard were fast acting at making sure they got everything out, the water cleaned out, equipment brought in and daily checks on making sure I’m getting the best quality service.
Along with their care and compassion for the situation, their quality of work is impeccable during a disaster their quick and timely response will not go unrecognized, if you ever find yourself in need of water clean up and restoration- you’d be foolish not to use this company and if you’re as lucky as I am, you’ll get Marc and Richard. I appreciate all of their hard work, dedication to customer service and mostly their empathy through a devastating time.

Jake and Chris arrived promptly to clean and dry out our basement floor after a 3 inch flood from our sump pump. They were fast, cleaned up the floor and left fans and a dehumidifier running for several days to completely dry out the basement... friendly and very nice. This was phase one. They made it possible for the next phase to go smoothly. I highly recommend them to anyone with a water disaster such as ours.

We had a water issue and ServPro came out ASAP to start the clean up and restoration. John and his coworkers that came out were all friendly, helpful and answered all of our questions. John answered multiple calls/texts from me and updated me on every step they were completing. They have gone above and beyond for us thus far and we greatly appreciate it. I would recommend them to other individuals if they need help with water cleanup and restoration.