Address: | 930 E 80th St, Bloomington, MN 55420, USA |
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Postal code: | 55420 |
Phone: | (952) 854-3800 |
Website: | https://owenscompanies.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Owens was able to fit me in for same day service after getting the absolute run around from SEVERAL other companies who had recommendations that were all over the board as it related to the repair of our boiler. As soon as the tech got in the door, he was immediately able to diagnose the issue with price transparency and make a speedy repair. We will never call anyone else. You really can’t beat the service from the lovely reception staff to the wildly competent repair personnel. So happy to have FINALLY found our go-to boiler service call. The peace of mind is totally unmatched. Thanks, Owens Company!
I called Owen's for a complimentary second opinion after my furnace was red tagged/shut down by another company. They came out the day after I called. The tech was professional and knowledgeable. He put my mind at ease about carbon monoxide and went above and beyond. I ended up not needing the $2-3k in parts (or a new furnace because parts were not available for several weeks) as determined by the other company. In a time where good customer service is not the norm, this was a blessing! Thank you for offering this service. Owen's will be top of mind when the time comes for needing a new furnace.
We called Owens to service our boiler system in our house. I remembered taking a photo of one of their vans signage recently and we ended up needed service. We called and had technician out within 2 days. Charles was professional, gave us a fair price and most importantly gave us peace of mind. I will recommend to my real estate clients, family and friends. Thank you for the service your company provides.
I called Owens for a second opinion after being red-tagged by another company trying to sell me a new boiler yesterday. I called Owens in the evening, and by early the next morning, John from Owens was here. After a full inspection and lots of reassurance, John restarted my heat and let me know I would probably not need a new boiler for another 20 years! Just for extra reassurance he left me a low level carbon monoxide detector to view results for a couple of weeks. Service like this does not happen every day and not every company is lucky enough to have employees like John! Thank you Owens!
Last week we woke up to discover our 30 year old furnace had stopped working. We immediately called Owens! Customer service was friendly and attentive. Service was quick and professional. Pricing was honest and competitive. We love Owens and will continue to use them for all of out heating and cooling needs!
UPDATE: Owens Co continues to go above and beyond for their customers. We called Owens Co a few weeks after they installed our new furnace because we noticed water along the base of the furnace and floor of our utility room. John came out immediately and did a thorough examination of all our utilities and found the source of the problem was not related to the furnace. Instead of leaving me with the issue, he showed me what was wrong (detached hose and dirty filter on humidifier) and how to fix it without calling the plumber. His expertise beyond my furnace saved me a minimum of $200 in fees a plumber would charge to come out. You don't get that kind of service anymore. I highly recommend them!!