Address: | 13328 Bass Lake Rd, Maple Grove, MN 55311, USA |
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Postal code: | 55311 |
Phone: | (763) 551-7934 |
Website: | http://www.allseasonsgarmentcare.com/ |
Monday: | 10:00 AM – 6:00 PM |
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Tuesday: | 10:00 AM – 6:00 PM |
Wednesday: | 10:00 AM – 6:00 PM |
Thursday: | 10:00 AM – 6:00 PM |
Friday: | 10:00 AM – 6:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Great place to have your clothes laundered. I recommend the Fluff & Fold bag. Fantastic service.
I've dry cleaned my clothes for years all around the world. The quality here is good! They do a nice job (albeit expensive, considering it's still just dry cleaning). However, I will not be returning. The business said "luxury", but the customer service appeared more like a bad Burger King. I had the same girl dropping off and picking up (I think her name is Julia?). She has got to be an extremely unhappy employee. She just seemed miserable being there. Didn't crack a smile once, took all of my business clothes and smashed them into a large mound on the countertop (I know they might do that in the back, but at least wait until the customer can't see), and was just all around unpleasant. It was unprofessional in an environment where you're providing a service to professionals. I was disappointed.
Update: After leaving this review, Steve reached out to me and proved that they strive for a wonderful customer service experience. Although the experience I wrote about above was unfortunate, I appreciate a business that can see criticism as something constructive. That's what business is all about. Steve made it clear that the behavior above doesn't not meet their standards and is not representative of All Seasons Garment Care.
I have updated my stars above.
Brought a rug to them and was very happy with the service and price. We'll be back!
We have been clients of AllSeasons cleaners since 2012 and have had only professional and efficient service from them. Cheryl, in particular , always greets us by name and ensures that we have the best care for all our garments. Having a friendly chat with someone who remembers you, makes the mundane chore of dropping off and picking up laundry very pleasant. We will continue to patronize this business because of the friendly counter service and the excellent care and cleaning of our garments