Wayzata Marine

Good experience on sale and service. Rob was a great rep. Andy is great on service and winter storage.

Excellent customer service and knowledgeable staff. If you are in the market for a boat in the West Metro, call Rob at Wayzata. Rob has been exceptional to work with. He helped us choose our boat this winter and met us on the lake to give us a tutorial this Spring. Whenever I've had questions this year, I would text him and he was always available to answer them. Andy in the service Department is also extremely helpful. Basically, the entire operation is a class act. Being in a business that demands a high level of customer service myself, I am very impressed with this company. I highly recommend them.

Just taking a minute to give credit to your friendly employees and great service on our boat. This week we requested a boat launch and it was done within 3 days, and when we had a mechanical issue, Carl dropped everything he was doing and fixed it immediately so our family could boat that day! Thankful for you!

I have had a great experience with Wayzata Marine. All of the employees are very hands on. I bought a used boat from one of there previous customers and they have treated me like I purchased it brand new from them. Everyone is very down to earth. I have looked at trading my boat for a new one and have been there several times. I've asked 100's of questions and never felt like I was a pain in the butt to them. I have had our boat serviced for regular maintenance and the service department is a treat to deal with. They are the kind of place that you can just stop in and chat, very low key. I love stopping in there.

This is a well-run business that understands service without creating a pretentious or intimidating atmosphere. I've window-shopped for years and never been chased out of one of their stores. This year, I went to the Minneapolis Boat Show and stopped by Wayzata Marine's location to look at Regal and Chaparral boats. I also stopped at several other dealerships' locations and viewed several other brands and types of boats. Aside from one other, Wayzata Marine was the only dealership whose sales staff showed any interest in really talking about their products (or had the knowledge to do so without looking at the display collateral set up next to the boat - a pet peeve of mine). Rob Alvarado spent more than 40 minutes with me, giving me straight-forward opinions and detailed information about the brands and boats they sell. He encouraged me to go back and look at another dealer's brand before making a decision. I did. And then I went back to Rob and Wayzata Marine and ordered a new boat. Rob and the service staff are very courteous and patient in answering questions and providing service. They gave very sound, conservative advice when it came to optioning out the boat, recognizing that it was better to get the right options than to unnecessarily raise the price to get all of the options. The delivery of my boat was made in Rob's typically low-key share-the-excitement-of-a-new-boat enthusiasm. I highly recommend that you consider Wayzata Marine if you are considering a boat purchase, but only if you like good service, a positive, helpful attitude, and solid products.