Dr. Julio Heller DDS

very satisfied with jordan and staff at the store they were very helpful and solved my problem

i couldnt have done anything without diamonds help. shes such a great help every time i visit. very sweet and kind! they never lose patience with me. i appreciate that the most.

My wife and I went to the T-Mobile on 6331 S Elm Place in Broken Arrow, Oklahoma, looking for information about the Galaxy Watch5, and we were lucky enough to get Diamond as our sales representative. She was so pleasant, patient, and helpful we ended up getting two watch5's. Then after we purchased the watches, Diamond was so efficient and thorough setting up our watches and explaining how they worked. Diamond is as good as it gets when it comes to sales and service. Thank you, Diamond!!

Diamond helped me and my wife upgrade Samsung Galaxy S9 phones to the Galaxy S23. (One of the phones had to be ordered) She was very helpful in getting all the data transferred from my old phone to the new one, assured us she would notify us when the other phone arrives at the store, she upgraded our plan to a newer one that has a few more features. Overall Diamond was a tremendous help in getting everything transferred, she was friendly and gave every indication that she was knowledgeable of the products and plans T-Mobile has to offer.

Looking for a flip phone for my Dad who is 85 1/2 yrs old. His “smart phone” after 2 yrs was just too much for him to deal with. Our sales consultant was very understanding and fixed all the problems w/Dads smart phone, but didn’t have a flip phone in stock. He found one in inventory w/another Lakeland store and we headed off to purchase. The sales consultant at the second store found the flip phone in her inventory and set up the new phone w/I 30 minutes.
This was a very good experience! Thank you, T-Mobile staff in Lakeland, FL!
Now just to teach Dad to use his flip phone😞any suggestions? 😢