RAYUS Radiology

Horrible location for the entrance. Very confusing having to drive past it and then turn around & adhere-to a round about, go thru a long driveway that looks like it's for another company & then park. Though they didn't tell me b4 my appointment; Rayus is INSIDE the "Greystone" building. Staff was nice and friendly. However, only 1 MRI machine. It's a brand new location and is nice looking as well as looks clean. Yet, the gowns aren't new for sure & with odd sizing. S,M, XL and XXL and pant legs are LONG. I found the lockers dirty and looked like the inside hadn't ever been cleaned. I was leery about setting my undergarments in it, but had no choice. The scan was your average time for 1 area and the new machine is very new. As well as strong. I've had more MRI'S than I can list. Most being at CDI (Rayus now) at SLP, Lakeville, Shakopee, Burnsville etc. I've never had any type of adverse reactions. They put pads around you, so your skin isn't touching the machine & a fan to try to keep you somewhat cool. When I left the clinic on my drive home I started to feel really warm as if I just came in from the sun. Continued to get worse for an hour after for 4 hours I felt I was "cooking" from the inside out! My face, ears, head all felt like I had an extremely bad sunburn. I eventually got ice and put it on my face. I called the clinic the next day bc I had another scan set up the next week. NOBODY could explain what happened to me. The tech was the only one apparently who could comment & said, "no idea, maybe add more pads next time around her". Otherwise, she guessed that it was due to a more powerful MRI machine, but I'd been in the same level machine at the SLP location. So, still makes no sense. I still need to go back for another area, but am afraid...I don't know what this machine is doing inside my body and apparently they can't figure it out either. Regardless, I wasn't warned about it and not sure if it's safe. UPDATE...Had my thoracic MRI done at this location and had a wonderful experience! Mary was my tech and couldn't do enough for you. I would hire her if it were my business. Today I was I was in for xrays on both of my knees and sadly can't say the same about Jennifer as I did about Mary. Jennifer has an accent which makes it harder to understand what she wants from me as well as she's a bit short on patience. I'm in pain or I wouldn't be there & the positions she was putting me in were painful. I understand I need to in order to get the correct images, but for some reason Jennifer couldn't seem to understand I couldn't get any closer to the board. Instead of trying to accommodate me, she came across as frustrated and just continued to ask the same things from me. All while I'm standing in pain. How about offering me a chair in between checking the images or anything. Instead there was no communication or I felt no understanding of what I needed. I had to keep asking her how is that image etc. I guess what it comes down to is your experience will probably depend upon who you see and the procedure you're having done.

Very professional and kind all staff very patient Dr. Explained everything as he went through the procedure and explained after care orders. The new facility was very nice Thankyou…Sharon Sullivan I felt from the beginning I was in good hands 😊