Address: | 8799 E Point Douglas Rd S, Cottage Grove, MN 55016, USA |
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Postal code: | 55016 |
Phone: | (651) 458-5158 |
Website: | http://www.carlsonautoservice.com/ |
Monday: | 8:30 AM – 5:30 PM |
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Tuesday: | 8:30 AM – 5:30 PM |
Wednesday: | 8:30 AM – 5:30 PM |
Thursday: | 8:30 AM – 5:30 PM |
Friday: | 8:30 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I have had nothing but positive experiences with Carlson Auto. They are efficient, on time, honest and trustworthy. I am a female in my mid 30s and don't know a lot about vehicles, they always make me feel educated and good about the decisions that I'm making. I have been to other auto shops in town where I get very uncomfortable and bad feelings (ahem Honest-1). I would highly recommend Carlson Auto to anyone!
I used Carlson auto yesterday for the first time. Dani at the front desk was very educated and helpful. The service was very fast and efficient. I would recommend Carlson to friends and family.
My transmission went out near Cottage Grove in the middle of a blizzard, right before Carlson Auto closed at 5 PM - I had never been here before but called them as they were the closest shop I could find. They were willing to get me in right away to confirm what the issue was and while it was essentially the worst case news possible, they were professional, sympathetic, and extremely helpful in getting the ball rolling on replacing my transmission.
The biggest part for me that shows the integrity of this shop is that I had no convenient way of getting home that night with the weather conditions and would have waited hours for someone to come get me. Owner Dave Weeks took it upon himself without hesitation to personally drive me home, out of his way, and made this rather stressful and expensive day for me a bit easier to swallow.
Carlson Auto had my transmission fully replaced within 3 days of me contacting them after their staff had to persistently call all over the metro (and eventually out of state) to track down the parts needed. I have now been driving on the new transmission for about one month and everything seems good as new. I recommend their service to say the least!
Love these guys! Won’t let another shop touch my 2 vehicles! Regular maintenance goes a long way in avoiding future problems and these guys keep my vehicles on the road! Also, the upkeep of their shop and service area is great, always clean and smelling good! Thanks boys!!
I had my brakes/calipers and rotors replaced here in may. My brake line was leaking today and they were able to get me in last minute today to fix the problem! I am so thankful! The customer service is amazing! This specific trip will have me coming back again!