Address: | 1905 W Jesse James Rd, Excelsior Springs, MO 64024, USA |
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Postal code: | 64024 |
Phone: | (816) 630-1450 |
Website: | https://ritewaytirepros.com/ |
Monday: | 8:00 AM – 6:00 PM |
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Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 8:00 AM – 2:00 PM |
Sunday: | Closed |
Very nice associate! Very helpful. 70$ cheaper than the other place when quoted on parts install.
Kevin and the cashier lady are AWESOME! I noticed my tire was going to blow so I actually went to another place first and they were rude to me and could not take 10 minutes to help me. I called Rite Way and a VERY nice lady answered and told me to hang tight and she will get service department. Kevin answered! He was so professional and helpful. He said they were really busy but he can fit me in. Thank goodness!!! I would of been stranded. It took all of 15 min to get me in and out. The cashier was sooo nice. I'm a customer for life. And....they are affordable!
I'm a little late on this review but nonetheless, I had to return to write it because my experience was just that impactful. Unfortunately, I ran into a pothole and blew both my right tires while stuck on a blind-spot interstate curve. Already having used my spare, I needed towing and a replacement tire asap (I lived an hour out). To the rescue comes RAY!!!! This gentleman was literally the superhero to my entire day! Not only was he on-time (and let me tell you, these guys are busy, busy, busy), but he would not leave my side until I was 110% satisfied with my service and truthfully, safe at home. It was pretty late at night and all the tire shops were closed, I did end up spending the night at a nearby hotel, but Ray made sure my vehicle and I were in a safe and convenient place for the night. He helped me go through all my options, offered his time to get my vehicle anywhere I needed and literally waited for my Uber to arrive just to make sure I wasn't stranded in an empty parking lot alone at night! The next morning, my tires were replaced and I was heading home. Thank you is an understatement. 10/10 recommend.
SHOUT OUT TO RAY!
Quick and professional. They could have told me I needed a new, $180 tire but instead they fixed the one I had. This place was highly recommended by my boss and I found them to be worthy of the high recommendation.