Arrowhead Appliance Repair

• Britney Hamm
  
  
  (December 31, 2018, 2:55 pm)

  Highly recommend this company. I called the day after Christmas about our washer which has had several issues for a while. Andy explained what the issues likely were and offered to send out a tech that morning. Since there's a service call charge, I asked if he thought the washer was worth putting money into based on the issues I was describing. He instantly said "no". I appreciated his honesty - he would have made more money off of me by sending out a tech and potentially having us pay for repairs, but he gave me a straight answer instead. I asked if he had any refurbished sets for sale and he said he was picking one up Friday. He refurbished it for me and came to deliver and install the next day. With an old house, they ran into several hiccups while installing - I'm sure it took much longer than he anticipated - but he didn't charge us extra. They stayed until we were happy with the setup, then he walked me through the settings and cycles of the units before he left.
  
  My neighbor had recommended them to me after she went through a similar thing and ended up purchasing refurbished units from them; my experience lived up to her raving reviews!

• Patricia Storms
  
  
  (October 4, 2018, 12:18 pm)

  Our dishwasher repairman was Justin. He was very professional and courteous. When a person doesn't know much about their appliances it sure helps to have an honest repair person. He was very honest. Good job!

• Ruthie Hatfield
  
  
  (September 27, 2018, 8:14 am)

  Prompt, professional response. Justin came out the same day we called. He knew exactly what the problem with our refrigerator was as soon as he opened the door. He helped me unload the refrigerator, he was very nice and kind. Justin explained the problem and solutions before doing anything. He walked us through the options and asked our preference before making the repair. He put all the shelves back in the refrigerator after the repair was completed. He is very knowledgeable and well trained. Price was very reasonable. I highly recommend Arrowhead Appliance Repair and will use them again in the future!!

• John Rucker
  
  
  (August 7, 2018, 7:46 pm)

  This is a great business! I searched high and low for a good washer and dryer for a decent price and nobody compares to Arrowhead Appliance. The owner Andi Pieri went out of his way to help me out, answered any questions I had, and made sure I was 100% satisfied. I highly recommend Arrowhead Appliance for any and all appliance needs.

• c l
  
  
  (August 3, 2018, 9:56 am)

  Wonderful company, wonderful products, wonder warranty and family! I meant to write this review a bit ago. The owner Andy was fantastic. We had a bit of a family catastrophe the day he delivered and set up our washer and dryer. He had driven here to overland park, was patient during the whole experience, waited for us to get back as we had a vehicle break down RIGHT when he came (I'm sure he had 20 other places to be), so I was surprised he stayed during our mini crisis (most people wouldn't), but he did, and he was as nice as could be. He took his time hooking our appliances up, thoroughly explained how everything worked, and did it all with a smile. A couple of months later, we had a leak (not the washer, it was the water spout) but Andy came out to look at it and with no hesitation, fixed it up at and saved us! I'm a single mother and the kindness and follow through still means a lot. You don't find good, morally sound companies like this anymore....goes a long way in my book. HIGHLY RECOMMEND!! I Oh, and the prices, no one else in the city can beat his prices for this quality of machinery. Amazing and to this day, not one issue. Arrowhead appliances DEFINITELY went above and beyond for us. Thank you guys

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