Total Trailers / MO Great Dane St. Louis

the guys were great they fix my trailer and even cleaned the pump box

I got a ATC trailer from this dealer recently and I have to say the customer service is 5-Star. My sales person was not on the day I came to pick it up but the rest of the staff helped me no problem. Also one of the lights on my trailer had a small issue but they get the tech to fix real quick, plus when the tech got finished I noticed he had taken off his shoes so he didn't mark up the interior of my trailer. Great service and they got me on the road asap. I will but another trailer from this location next time.
Thanks for actually trying and making sure your customers are happy, rare to find in todays business world - a company that puts the customer first.

I can't recall writing more than 10 reviews of businesses and the people that make them run in my life. This will be the second I've written for 1 person. Years ago, we ordered our first ATC race trailer from Ryan Heston when he was at a different dealership. We had nothing but problems trying to order trailers from what seemed like every dealer in the country before stumbling upon Ryan. Wouldn't return calls, countless cases of incorrect information, build sheets that were never even close to what we asked for and took days to receive and rectify, only to miss half of it again anyway, every aspect of it made me dread the process. Enter Ryan, every thing we asked for, he did. He got every detail right the first time, he's not only responsive but far exceeds what anyone would dictate as acceptably responsive. We tried to order another trailer from him a few months ago but he left the dealership that he was with when we ordered the last couple trailers. Thinking he had moved on to something new, we tried to order a trailer with the same company thinking everything would be the same as the last orders we had placed but it was back to what I had grown to hate about ordering trailers. All the frustrating things I just listed came back in droves. After getting fed up with the old dealership and their seeming incompetence, we looked elsewhere, same story all over again. Until the name Ryan popped up in several sterling reviews for Great Dane St. Louis of all places. Didn't even know they worked with ATC but figured we'd give them a call and see if by some chance it was the same person. Sure enough it was and after a few days he had the exact spec to the last detail ordered and signed off. Every single thing that he promised, he delivered, on time and at a great price. We just received a new ATC race trailer and its perfect to the original plan in every way. Buy with confidence.

Ryan Heston was a pleasure to work with. He was with us every step of the way to build us a fantastic enclosed Hazmat\Rehab trailer.

Great service and selection, these guys know custom. Service department is great and goes out of the way to answer all your questions.