Blanchard & Walton

First time i came to the and i feel in love what i see great performance bike and a helpful store manager and associates.thank you..

I went here just before Christmas to have my brothers old bike restored. Got it back in less than 2 days. Graham walked me through everything even any accessories that could help with safety witch I really appreciate. When I got the bike back he let me know everything they did to it and even let me know that one of the wheels was on backwards (oops). It made my brothers Christmas and is greatly appreciated. Will definitely be coming back in the future. ;)

We LOVE the TREK Porter Ranch Team! Especially Lisa, who is always so diligent and friendly! This is the second bike our family has purchased with Lisa and she made the ordering process such a breeze. The bike arrived exactly when we expected it to and when she called to say it was ready I could tell she was just as excited as we were! That level of genuine joy for your customers isn't something that can be learned and it's what makes Lisa so special. Give that woman a BIG raise because she's a HUGE part of why the Porter Ranch team shines so bright! While we were waiting for the bike to arrive the team was also kind enough to set aside a set of pedals that we were customizing the bike with and installed them prior to pick up, which was really thoughtful and very much appreciated. Nicole was super helpful during our pick up process as well and helped to get us set up with our test ride when we came to pick up the bike. We have loved our experience with Lisa and the Porter Ranch team so much that we bought a third bike for my mother (although it was in stock at the Ventura store and not Porter Ranch), and my brother (also a TREK owner) has asked how to get in touch with Lisa so that he could look into ordering an upgraded bike for himself. And, of course, when it's time to upgrade my own TREK bike to something more serious Lisa will be my first call. Our experience has truly been exceptional and we can't say enough great things about Lisa and the Porter Ranch team! Thank you so, so much!

Great staff. Super friendly and knowledgeable. They go out of their way to be helpful.

Absolutely amazing, super friendly staff and they answers all my questions. We purchased our bike online and picked up one at porter ranch location and the other one at another location but the porter ranch went above and beyond to give me a great service and they even give me a certificate for my son bicycle that we picked up from another location and they never give us anything.
Thank you staff and fro sure I will be back soon for many more purchases.