Address: | 10144 Maple St, Omaha, NE 68134, USA |
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Postal code: | 68134 |
Phone: | (402) 572-1212 |
Website: | http://berninaomaha.com/ |
Monday: | 10:00 AM – 5:00 PM |
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Tuesday: | 10:00 AM – 5:00 PM |
Wednesday: | 10:00 AM – 5:00 PM |
Thursday: | 10:00 AM – 8:00 PM |
Friday: | 10:00 AM – 5:00 PM |
Saturday: | 10:00 AM – 5:00 PM |
Sunday: | Closed |
Lynn was so helpful and had lots of great information about the different models that Bernina has to offer. I left the store with the machine I came in looking for and had an A+ experience. I was absolutely ecstatic to take home my very first Bernina machine and have already made 2 quilts with it.
They are always very pleasant to deal with and so helpful! I feel they have the best customer service. I definitely recommend.
I had a wonderful experience here and have been meaning to write a review because I’m a little surprised by the lower overall rating. I bought a used Bernina machine at an estate sale and wanted to have it serviced and purchase a couple small parts that were missing. I was greeted right away and the lady who helped me was very kind and knowledgeable when I asked questions. I also have to commend whoever worked on my machine, as they went out of their way to fix it in a way that would both be the most inexpensive to me but also keep the original integrity of the machine. I hope to be able to take some of their classes in the future and will definitely be returning for an parts or accessories needed for my machine or projects.
I can always count on fast and helpful service when I come in. Today I stopped by and Linda helped me-- she did not disappoint! I had something wrong with my machine and I was worried I would have to leave it to be repaired, but she didn't hesitate to grab a tool and fix it! I so appreciate that the staff goes out of their way to help me and get me on my way quickly! Thanks so much for your help Linda!