Carson Dodge Chrysler Jeep Ram

Went in for an oil change, fuel filters, and check the alignment. They said I also needed to replace the cab air filter. Was more expensive than I expected, but was done in a few hours. Good customer service and communication.

(for Friday 11/4) I had a flat again in the same tire I've patched twice, so I knew I was due for a new set of tires ASAP since you can't keep patching the same tire over and over. So I ordered them on Discount tire because I knew they did financing, couldn't get an appointment for two weeks but the website offers walks in for a longer wait. So okay, I'll just spend the day in Carson, no biggie. I get there as soon as they opened, a woman in line behind me asked if she waited in line she'd get her tires installed as she didn't have an appointment, they tell her yes. They'll stop taking walk ins at 10 or 11. So I'm like, sweet. It's 8, I'm good. I wait for an hour, and was told they can't install my tires. I said screw it, give me my tires, has to be someone that can install them. I went to Ford, called some of the other dealers around, and Dodge was the only one that said yes for $150. I get there, everyone's really nice and they take me in. The alternative was driving ANOTHER 70 miles back home on a spare so they saved my butt. They also provide a free shuttle so I went and got breakfast at Pegs and walked to the nearby strip mall for some shopping. They installed my tires in less time than originally estimated, picked me up from Pegs and sent me away safely home on my new tires.

Honestly I'm not a fan of Dodge too much as a vehicle brand, but this specific dealership has top notch customer service that can rival the Volvo dealer in Vegas. Maybe if my engine ever fails I'll put a charger engine in it ;) . Or if Dodge ever brings back the Magnum I'll be first in line. Till then, I'll remember where to go for tires next time. Thanks guys!

Upon arrival and having scheduled an appointment, I was a little worried with the cars piling up. But the technicians were very efficient and were able to take care of my vehicle fairly quickly. The employees were very friendly and my service tech, Tom was great and communicated well.

Not only did they get to my vehicle earlier than scheduled, they handled the claim through my Chrysler extended warranty with excellent communication and updates throughout. We live out of town and they allowed us to drop off early and pick up late. Also completed all recall work too in addition to the mechanical problems. Thank you John and team, we'll happily make the 3hr drive to work with you again.