Caitlyn Garlock - State Farm Insurance Agent

I've only dealt with Ashley at this office and you would be the luckiest person to land her as your agent! Just a week in to joining SF I had an incident with some personal property that was destroyed. On a Sunday (day the incident happened) I sent her a message and mentioned it can wait until she's in the office on Monday to dive in to the specifics. About 20 minutes pass and I receive a message detailing all the people she's reached out to for specific answers to my unique circumstances. Mind you, this would be standout service on its own, but to have this kind of attention on her day off is absolutely unheard of! Well done Ashley!!

State Farm is great... but Caitlyn is awesome! I defy you to find someone who cares more about their customer's well being than Caitlyn Garlock. She has been my agent for years and I am always impressed by her dedication. She is a true professional who is amazing at her job, cares about her customers, and goes the extra mile. You won't regret choosing her as your agent.

Ashley Scarborough for President. Let me be clear, this is not a review for State Farm, this is solely for Ashley. I've recieved nothing but headaches from State Farm near the end of my 4 year run with them as an insurer for auto, rental and life policies. I have not been a State Farm customer since May of 2019, or so I thought. Apparently, my life insurance policy was not canceled with the others and the cash value on the policy was being used to keep it current. I had no clue of this for a year and a half until I answered a call from Ashley today, introducing herself as the new agent handling my account. As you can imagine, I was baffled by the notion that I still had an account active with State Farm, so I explained to her that this couldn't be possible. Not only did she take the time to listen to what I was saying, she took it upon herself to investigate what was going on and called me back within 15 minutes with an explanation. I was surprised to learn that this policy would've been current thru 2026 without me having any knowledge whatsoever that it still existed. Even more frightening is the fact that had I died, my family would not have known of this account. In a total of 10 minutes and 36 seconds, Ashley @ Caitlyn Garlock's agency was able to do more for me than the other State Farm agency had done over a span of 4 years. All I can say is THANK YOU!!

Felicia was so helpful! I'm a young driver, and it's really expensive to have my own insurance. She gave me so many discounts to offset the price!!! It is important for me to be with a quality company, even if I have to pay a little more. Sooooo worth it!

Caitlyn Garlock and Felicia Lopez both helped me get life insurance for me and my precious boys. The level of customer service these two ladies gave me during this transaction was paramount. I am so grateful for their knowledge and insight on such a delicate matter! I wanted to give A BIG THANK YOU to you both for helping me get this coverage and for helping me and my boys protect their future!