Ideal EyeCare

I don't understand all the bad reviews on this place and Dr. Shin -- I had nothing but a great experience. I came on here just to make sure to write a review because I really think they deserve it. I took my 7 month old daughter here to get her eye checked out and the office staff was super helpful getting us an appointment. They were very clear that we'd be waiting in the car for a while to go in due to Covid, which honestly was really nice for us so I could spend some time with my daughter (I have 3) alone. The wait was long, but they were great about letting us know what was going on. We were let in and I was impressed with the office: it's gorgeous! They did our intake very quickly, everyone was super nice.

I was worried it was going to be a difficult appointment because my daughter is so young. Dr. Shin came in almost immediately, and she was super friendly, as was her assistant. They did the exam and were super nice and trying to make her smile and open her eyes the whole time in a very gentle, sweet way, even though my daughter was screaming her head off. They were super patient and helpful. I even loved going to the bathroom because of getting to go by the "fish room", which would be super fun if my other daughter was there! :)

Dr Shin told us ultimately that my daughter's condition was not serious and didn't require any treatment possibly for several years, so they let us go without any further need for revisit. The staff was super polite and said goodbye as we left. As we didn't need followup care, I can't speak for having to come back repeatedly, but we had nothing but a very pleasant visit.

I cannot say enough good things about Dr. Shin. She is patient, meticulous, and gentle with patients. She was the first one to properly diagnose an eye condition that had plagued me for years. I found her by accident via a Google search, and feel so lucky to have her treat me. Have since left town, and although my new doctor is also great, she had a special touch.