Progressive Home

I approached Kory and team to renovate my downstairs game room into my dream home theater. Their design and installation team did a fanatic job with this project from start to finish. Kory was always there making sure everything was done right and on time. I couldn't imagine this dream becoming a reality but Progressive Home made that happen! Will definitely continue using them for future projects and will be recommending them to anyone who is in need for their help. Some before and after pictures attached. Best AV company out here in Las Vegas hands down!

These guys are absolutely pros. They have just finished installing security camera system in my house. From the very conversation with the Marketing to the completion of the project, the whole experience was very satisfying.

I installed a theater system with this company when I had my home built 7 years ago. We had some miscommunications in which they solved at that time. The receiver was not working and I called several places to get it checked. Because of COVID, many companies were backed up and couldn't come without a 7 day out appointment and Progressive was of course one of those companies. When I called Progressive, I was pleasantly surprised that they remembered me from 7 years ago!!! They assured me they would take great care of me.

Another company came out and was very nice but couldn't seem to solve the problem and tried to upsell me on items I did not need or want.

When Cutis came, he ran several tests before he deemed the reciever to be bad. He immediately told me the price of the new reciever. I looked up the price on Amazon and it was as low as the lowest price of that particular model. And the installation fee was extremely reasonable. I questioned him on what the other technician from another company had said (eluding to my speakers being low end model and some not placed correctly). He took time out to pull the speaker up and show me the quality compared to a "low end model." I had the chance to see my speakers were good quality and conducive to my theater room. The reciever would not connect to the internet. Keep in mind all of this had been installed by Progressive 7 years prior. He went over and beyond to find the problem and hard wired the reciever to the internet. He could have easily connected it through wifi and called it quits. But he would not stop until he solved the problem. We found that Cox, my cable company, had disconnected some wires that affected the previous wiring Progressive did 7 years ago.

I know this might seem lengthy but I am very critical and would write in for bad service. It is only fair that I tell of the exceptional experience I had with Curtis and the Progressive Home team. I even got a checkup call from Ray, to make sure my system was back working and I was completely satisfied. I will NEVER look outside Progressive Home again for home needs that they can cover. They are THE BEST!

I had progressive homes take care of our home and office computer systems. Kurtis came to help us each time. I found him very professional, helpful and courteous always. His technical skills are superior. We are very happy that we contacted Kurtis and Progressive Homes as we have had some really bad experiences with some other companies.

I should preface this with the following info: Progressive Home is the preferred vendor for American West so we had no other options to 'shop around' when we purchased our home. We have no other references to quote other bids, options, or compare services, as that is my normal practice.

The wiring was put into the home while being built. However, they said that they've done many jobs in existing homes.

It was a win-win for both Eric and I! I could care less about where the TV plugs go or sound system wiring, speakers in the back of the house/yard- but this was very important to Eric. Progressive Home allowed him to choose where we wanted the plugs, installing wiring in the ceiling for speakers in our master bedrooms, etc. I cared about the central vacuum and having automated lights, thermostat and security- which we love! Call us lazy, but we can't imagine having to get out of bed to turn off the lights anymore!

We've placed several service calls to come out and fix certain things, always sending out Cory (sales) and or Kurtis (tech), which was nice to always see the same person who knew exactly what was previously done/fixed. Kurtis was always very patient, explained things very thoroughly, cleaned up after each job, professional and nice.

We have inquired about additional services that we wished we would have chosen when our house was being built and hope to use them again. We have always had pleasant encounters with Progressive Home and I highly recommend them!