Creative Hot Tub Designs

If your looking to purchase a hot tub, the entire team at Creative Hot Tubs stand behind their tubs and actually deliver on their promises. We had an unfortunate manufacturing defect leak issue that the Creative Hot Tubs team worked diligently to correct. However, they reassured and communicated upfront throughout the repair process they would stand behind their repair work. Unfortunately, the leak could not be successfully repaired. The Creative Hot Tube Team, went back to the factory and had them honor the warranty and replace the whole tube with a new tub, brand new!!!

WOW…that’s customer service!!!

I’m forever grateful to the entire Creative Hot Tub Team!!!

Thank-You!!!

We bought a hot tub here and got it delivered about 4 months ago. Great experience and continuing experience! First time owners here and Natasha and her service staff are awesome! She walked us through the process and always there to answer any questions. No matter what the issue may be they are on top of it! Not sure what knob or button controls what? Well they do! I feel completely comfortable owning a hot tub knowing they are truly there to take care of their customers. I can’t rave on enough about them!

- Jesse & Ryan

Impressed, from my first visit, I met Christina found her to be sharp, on point and very thorough in their communication. I bought our hot tub that day and since they have been very helpful with everything before, during and after the sell.

I always look to support local or American made and these tubs are the best in the business made right here in Nevada.

The entire team has been amazing and extremely helpful, Natasha came to our home and showed all the ins and outs of the tub and how to best keep the water perfect and has since answered questions even following that appointment.

I appreciate a company who has a focus on the customer and goes over and beyond, I could highly recommend this team and product.

We purchased a hot tub during height of Covid. It took over a year to get our special order hot tub at no fault at all to Creative Hot Tubs. Steve kept in touch updating us. When we had it delivered the delivery guys were great. Jason came over the following day and set up the cover lifter with modifications he made to make it work perfectly. Natasha has been amazing helping with getting the chemicals just right and always finds time to assist even after the delivery. The hot tub is wonderful and worth the wait. I recommend Creative Hot Tubs especially for the awesome staff who go above and beyond.

I can't say enough about Christina and Creative Hot Tubs in Sparks. I went to every hot tub store in town and I happened upon this store as one of my last stores. What i thought was so great is they actually had water in their tubs so that I could get an idea of what the product was like. NONE of the other stores in town had water and were actually displaying the tubs. On top of that Christina took so much time with me and showed me the technology behind their tubs on insulation, jets, ozonator, Frog chemicals, everything. She was so thorough and followed up calls with delivery before and after. The tub was delivered on time, in fact earlier than discussed and exactly what I ordered, the delivery guys were great and careful when getting through my tiny gate and helped place it exactly where I wanted it. I cannot say enough about the whole experience I would recommend anyone to them. Thanks Christina!!!