Microwize Technology Inc

We have been with microwize since 2007 and happy with the product and customer service. I am writing this review however, because of how they went above and beyond recently.
I made an error that deleted my fee slips (these were created by me and took many many many many hours to do so) I was told in 2007 that if you delete they are gone and I mean forever. We are a busy practice and this particular fee slip is used with nearly every patient. DEVESTATED is an understatement. After picking myself up off the floor and accepting I would be recreating a new fee slip I realized that I recently purchased Microwizes back up plan. I already had another office wide back up, but felt going with them in addition was a good idea. Keep in mind...2007 said no way it would be gone so I wasn't optimistic. It was a bit of a hail Mary call (football reference). I reached out to Microwize and they immediately connected me to a tech, and I said, "What are the chances this can be retrieved?" He wasn't sure and didn't have an optimistic outlook, but assured me he would do everything he could to help. Turns out because it was in the time frame, the fee slip had been saved in back up before the next save was scheduled. I can't say enough about how kind and calm he was and he restored it all! I was not charged for the call. What a bonus. It has been a while since this happened, but it is so worthy of a 5 star experience and I feel I should share it.
It is killing me that I cannot remember his name!! I love this company and it is worth every penny to get that back up!! They have been great to work with over the past 13 years and this last experience was the best yet!

I can't speak highly enough about their depth of knowledge and expertise in this ever-changing world of healthcare. They have helped me manage a small but very busy podiatric practice for years. No waiting on long holds for support. Courteous, fast assistance. They are the best!

Microwize Technology has been helping thousands of health care professionals since 1997 with billing, scheduling, and electronic health record programs that allow the provider and staff to focus on patient care. These solutions, coupled with our computer services, have proven to increase revenues, reduce costs, and enhance employee productivity. With Microwize’s seasoned team of professionals our implementation success rate exceeds three times the national standard. When would you like to discuss how these solutions can empower your practice?