Address: | 97 Foster Rd #5, Moorestown, NJ 08057, USA |
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Postal code: | 08057 |
Phone: | (856) 866-9191 |
Website: | http://sealife-cameras.com/ |
Monday: | 8:30 AM – 5:00 PM |
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Tuesday: | 8:30 AM – 5:00 PM |
Wednesday: | 8:30 AM – 5:00 PM |
Thursday: | 8:30 AM – 5:00 PM |
Friday: | 8:30 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
The tech support at Sealife is AWESOME!!! Sent my camera in after a recent dive trip with multiple issues. I was unable to connect to a PC (corroded ports), on/off buttons were sticking, and didn't understand how to connect to wi-fi. They repaired my camera, replaced my USB port and got it back to me (along with a PDF, step-be-step for setting up wi-fi) in just a little over a week. And.....they did it all as a courtesy! SO happy with the decision to purchase a Sealife! Will likely be adding more accessories (maybe some colored filters) as I become more and more familiar with what all it can do.
I had a small problem with my Sea Dragon dive light. I emailed the service department and they asked me to send it in for inspection. It was returned quickly. They have a GREAT service department! They even respond to emails! Great Warranty! Thank You Sea Life!
After purchasing a SeaLiffe Dragon torch that was faulty, I left a one star review due to problems with the distributor and retailer claiming the torch was not faulty (it leaked). SeaLife invited me to contact them directly about it which i did. They resolved the issue and replaced the torch for me, sendiing me the replacement directly. I am now changing my one star review to a five star review due to their excellent customer service.
I will be usng the replcement over the next few weeks and hoopefully it will not have the same issues.
Initial review below.
Purchased the SeaLife Dragon 900 torch. Carefully checked all seals and first time I used it it leaked! I had not even descended on the dive and it cut out. Took it back to retailer and they cleaned it and got it working again.
Second time I used it it I was exceedingly careful tripple checking all O-rings, lubrication and sealed tightly (as I had the first time). This time the torch made it down to 5m before cutting out! After the dive, checked it and it was full of water.
Took it back to retailer who sent it back to distributor, only for them to claim that it was not their fault and that I had probably not closed it properly!
Abysmal product, I only used it twice, and leaked both times. When returned they clearly did not check it properly or they would have found that it leaked regardless of how well the O-rings were lubricated and cared for.
Abysmal service (edit - from distributor and retailer) when returned as faulty.
I have taken hundreds of amazing pictures with my DC2000 and strobe light. I just started having a problem with the camera, wrote service and they gave me an RMA immediately...I shipped the camera, shell and strobe back to them.
Not only did I received my gear back within 2 weeks, but they swapped out the broken camera, made a repair to my housing, tested everything together and sent me documentation to back up their recommendations.
Unbelievable service!!!!!
Buy from an authorized dealer so you have their great support.
I've been diving for 40 years and have taken many pictures. I like the DC2000 for good quality, ease of use and size. Very practical for a casual diver.
SeaLife Underwater Photo/Video Lighting Guide. Underwater Composition Tips. SeaLife Cameras. (A division of Pioneer Research). 97 Foster Road, Suite 5 Moorestown, NJ 08057. Phone: 856-866-9191 Toll Free: 800-257-7742 (USA Only) Fax: 856-866-8615.
SeaLife Underwater Cameras, Moorestown, New Jersey. 125,584 likes · 103 talking about this. Capture the encounter with SeaLife Underwater Cameras
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SeaLife Cameras - Underwater Cameras and Accessories Manufactures and distributes underwater cameras, lenses, and flashes. Cameras include the Reefmaster RC SeaLife Cameras - Underwater Digital Camera - DC310 SeaLife offers a variety of dive cameras, from underwater digital cameras...
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