Address: | 100 NJ-73, Palmyra, NJ 08065, USA |
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Postal code: | 08065 |
Phone: | (877) 552-9721 |
Website: | http://www.fckerbeckmaserati.com/ |
Monday: | 9:00 AM – 9:00 PM |
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Tuesday: | 9:00 AM – 9:00 PM |
Wednesday: | 9:00 AM – 9:00 PM |
Thursday: | 9:00 AM – 9:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 6:00 PM |
Sunday: | Closed |
I want to start out this review by saying prior to purchasing my Maserati I called the service manager George. I asked many questions about the reliability of Maserati’s as George patiently addressed my concerns. I’ve now serviced with FC twice and both times and I was highly satisfied. George and Sean kept me in the loop the entire time. I am highly satisfied with the service and promptness of George with my car. Thank you as always.
Rich M.
Beautiful cars and fast service
Ryan Cala was our sales associate- and will be for all future transactions. First, completed the transaction on his day off! Second 90% of our transaction was completed through text and email (convenience); when we arrived car was ready and beautiful as advertised. Third, he appreciates fine automobiles, and took joy in seeing my wife and I examining the details of the vehicles. He was happy to discuss and explain any vehicle we had questions about. More importantly he guided us to not just complete a sale, but to have an excellent experience. This was concierge service that other luxury competitors advertise but do not deliver. Our local Maserati dealer brushed us off a few times - lack of customer service, follow up, prompt responses; all things Ryan delivered upon, but the local dealer failed and thereby lost clients. Lastly, never pushed or pressured us to buy-up or buy into superfluous items. Felt like I was shopping with my brother! Highly recommend them!
kerbeck is the best, awesome people from sales to service .
After lots of issues w mainline that is horrible. George in service had tech make sure my car was done b4 i left for vacation and had car so could all go together and not have wasted $ on place tht was paid in advance. I know was not easy on him so I appreciate george and the tech that got the car done timely. Thank u guys. But maserati themselves need to make sure places have enough loaners. But this review is for the service dept at kerbeck. Once again. Much appreciated. Saved me losing tons of $ and headache from a pissed of woman.