Address: | 2200 NJ-10 2nd floor, Parsippany-Troy Hills, NJ 07054, USA |
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Postal code: | 07054 |
Phone: | (800) 772-1213 |
Website: | https://www.socialsecurity.gov/ |
Monday: | 9:00 AM – 4:00 PM |
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Tuesday: | 9:00 AM – 4:00 PM |
Wednesday: | 9:00 AM – 4:00 PM |
Thursday: | 9:00 AM – 4:00 PM |
Friday: | 9:00 AM – 4:00 PM |
Saturday: | Closed |
Sunday: | Closed |
The wait to talk to someone was about 30 minutes. Once we were called in, the SSA rep was very knowledgeable and super helpful. We were in and out in less than an hour. Overall the office is extremely efficient and well run.
Went for a name change due to marriage. Got there about 10am, there was 20-25 people in the room waiting. Security guard was very helpful and tells you how to check in. Was about a 45 minute wait, but was generally very pleasant. The person behind the desk who helped me was efficient and made things very easy. Got out of the building by about 11am. Keep in mind that depending on what you go for, you may wait longer or less (they call people based on the specialization of the person behind the desks not by who comes first). Overall satisfactory experience and much more pleasant than the DMV.
Very quick and efficient. I went on a Monday afternoon around 1 PM. Guard at front explained everything. I was in and out in 30 min. A young woman with red hair helped me with my name change and she was so kind! She even gave me advice on changing my name at the DMV.
Efficient and well-managed. Computer-terminal check-in, clear instructions and helpful staff. Short wait for a change-of-record request. This is a good/great SS admin office, in my humble opinion.