Nielsen Ford Service

The service is amazing here! Quick and easy process for any service. They’re happy to help. Definitely coming back here!

Called here last minute for an oil change and everything went to smoothly. They came and picked up my car and I was notified of every step along the way. The staff was cordial and polite. My boyfriend was so impressed he will be using them for his future services and I will definitely use Nielsen again.

Everyone very helpful with questions we had. Salesmen very much helpful too, considering they didn't have to be so kind. We were there for service, not to purchase.

I was impressed with how quickly my vehicle was brought in for service. I have been to other dealerships where this has not been the case. The service person (unfortunately, I didn’t get his name), quickly let me know the my truck’s issue and the associated cost. This was different from what I thought (brakes). I also wanted my tires rotated and he explained why that wasn’t necessary which made complete sense. This is how you know you can trust a dealership and its employees. I will definitely bring my truck back for service to this location in the future. As a side note, while I was waiting I had a conversation with Grant, a salesperson. He was very pleasant and informative when I asked him questions about a Bronco they had on the lot.

This was the first time I used Nielsen Ford to service my vehicle. I have to say it was the best experience I’ve had in a long time with a dealership. The staff was extremely helpful and courteous. Also having the dropbox and being able to leave the truck the night before worked out great. I’m actually looking forward to my next Service so I can have them address a few items that I’ve been putting off.