Address: | 838 Western Ave, Albany, NY 12203, USA |
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Postal code: | 12203 |
Phone: | (518) 489-3201 |
Website: | https://www.albanyperioandimplants.com/?utm_source=gmb_auth |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | Closed |
Saturday: | Closed |
Sunday: | Closed |
Dr Sean and Cindy were great. The office staff were fantastic, so friendly and outgoing. It was so nice to see people who enjoyed their jobs, smiling and greeting all the patients. Even Jose who was leaving for the day, stopped to chat. This place is great!!!
My visit was very positive without any bad things to report. I called ahead to say I was going to be a little late (ended up being right on time) and it was no problem. Alana (the receptionist) and Octavia (the hygienist) were both friendly and professional. It was as pleasant as a visit to a periodontist can be!!
I went in for laser periodontal work. I was nervous about the dental laser surgery, but Dr. Sean Ference and his amazing staff put my anxiety at ease. I felt taken care of throughout the entire procedure. Sean even plays music of your choosing to help make you comfortable since it's about a 2-3 hour procedure. I highly recommend Dr. Sean and kudos to the staff for their professionalism.
This was my first experience with a periodontist. I hope you never need the services provided by this practice, but if you do I recommend them enthusiastically and without reservations.
Dr. Sean Ferrence is thorough, professional and skilled. He explains what he is about to do and why. He solicits and answers all of my questions. He is appropriately deliberate and conservative in his approach. The other professional staff is similarly skilled and caring. They seem to enjoy what they are doing and work together a team.
The administrative staff are friendly and helpful, especially with respect to scheduling. Submitting my claims to insurance, however, has not been as smooth as the other aspects of my experience.
Hearing your 19yo son has broken his two front teeth is devastating. Then being faced with an infection a year after initial repair and significant bone loss was even more devastating. This is our first experience with Dr Ference and I wish we went to him with the initial injury. His knowledge, skills and compassion are uncanny. I knew my son was exactly where he needed to be to have this fixed properly. Dr worked with his tight school schedule working through his lunch. So grateful.