Department of Public Service

Are able to help you with being billed by utility companies in the wrong way or in excess

I filled out an online form to complain about Central Hudson Gas and Electric Co., who’s billing practices are outright thievery! I received an an email response from the Public Service Commission right away acknowledging my problem with Central Hudson overcharging us for our electric. Central Hudson hadn’t done a meter reading in four months and I needed the final bill because we had sold the property. Central Hudson tried to convince me a meter reading had been done on a Sunday! Yea, right ! I tried several times to contact Central Hudson about the the fact that my final bill was based on estimates and no final meter reading had been done and was always promised action but nothing was ever resolved. After contacting the Public Service Commission, Central Hudson contacted me directly and resolved and refunded our $750.00 overcharge. So yes, the Commission stood by us! Reach out to them if you think your utility company is ripping you off!