Chris Collins Plumbing

Chris and Matt replaced a water heater for me. Communication was great regarding cost, arrival time, etc. The quality of the work was excellent. A lot of contactors rush so they can get to the next job, but these guys take their time and get the job done right. I recommend them highly.

I've dealt with Chris a couple times, and both times Chris was extremely responsive and helpful. On one occasion he referred me to a local rooter to solve my issue (he helped me diagnose my issue over the phone, rather than make me wait for the correct resolution). On a 2nd occasion he assisted me with a pretty urgent issue over text (he has been sick for two weeks yet still took the time to assist me at 6PM on a Friday night), and was preparing to send me a tutorial on how to solve the problem. Because of him my problem was solved, and solved quickly.
I find Chris to be highly responsive, courteous, and polite. I would definitely recommend him if you are looking for a reliable plumber.

Chris and his brother Matt were amazing to work with. At the start of COVID I took on a full master bath remodel and these two amazing men made it all possible. Chris gave me excellent advice and helped me through the process start to finish. I had jet tub plumbing moved under the subfloor and split for a new free standing tub & vanity (the jet tub was centered under the wall and took up the entire space pictured). Additionally, Chris rerouted shower plumbing for a new, larger model. (the previous shower was a 4x4 surround - the drain was moved and the plumbing for the new shower panel was rerouted) Chris provided excellent, professional service and was incredibly reasonable priced. I highly recommend Chris as a master plumber who know his craft! Without Chris this project couldn't have happened!

I had a puddle of water at the base of my hot water heater and because of it’s age and the location of the water, I assumed that it was ready to be replaced. I quickly did some research on hot water heaters and certified plumbers in my area and read positive reviews on Chris Collins Plumbing. I called Chris and told him our issue and placed an order for exactly the hot water heater that I wanted. He arrived a few days later with the hot water heater on his truck and ready to install. Chris was great to talk to and gave me some lead time so I could travel home from work to meet him. He arrived and fully examined our hot water heater and the puddle on the floor next to it. After a full inspection, Chris noticed a tube that was not fully connected on the condenser to our furnace which sat in close proximity to our hot water heater. Chris reconnected the tube without issue and suggested we wait until the morning to see if we had any further water around the hot water heater. Luckily we did not and we had a huge savings from putting in a hot water heater when it wasn’t needed. Undoubtedly there are many who would have installed the hot water heater based on its age without doing the full research that Chris did. Not only did he save us the expense of the hot water heater and installation, he didn’t charge us a service call. Chris is as honest a professional as they come. He is knowledgeable, friendly and fair. Not that I’m looking forward to replacing our hot water heater in the future but it I know I will be going with Chris when we do!

Chris and his brother were great to work with! Chris got back to me quickly, was direct and clear with his estimate, and addressed the issue as soon as he was able. He was responsive, reasonable, kind, and honest. They did quality work, with a quick turnaround, and they didn’t try to oversell or take advantage of my lack of plumbing knowledge. They left the space clean and as they found it, despite having to do some pretty elaborate/messy work. Highly recommend!