Address: | 24 Windsor Dr, Albany, NY 12205, USA |
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Postal code: | 12205 |
Phone: | (518) 738-7180 |
Website: | https://kbs-appliance-repairs-llc.business.site/?utm_source=gmb&utm_medium=referral |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
My refrigerator was not functioning properly and my stocked freezer was in jeopardy of losing all the stored frozen food. I called KB’s appliance repair and spoke to Kevin and made a scheduled appointment within a few days. Much to my surprise, Kevin called the very next day and was able to come to my home that afternoon.
Within a few minutes of inspecting the refrigerator, Kevin knew exactly what the problem was and immediately order the necessary parts to fix it. He returned the next day with the parts, defrosted the freezer and cleaned the coils while installing the part. He even helped me with emptying out the freezer and replacing the food when finished.
I wad so impressed with his knowledge, professionalism and patience in taking the time to explain and answer my many questions as well as his willingness to work with me on the payment (I am living on a fixed retirement income). I would wholeheartedly recommend Kevin’s business to anyone and plan on calling him again for any appliance that should malfunction in the future. Thank you Kevin. You are the man!
Kevin called back within 24 hrs and came over the next day. Quickly diagnosed the issue with my 3yr old GE refrigerator. Needed a new control board because my freezer wasn't defrosting. Showed me his price for the replacement, gave me a reasonable quote, manually defrosted the freezer with a heat gun so we could use it, and then fixed 3 days later. So happy with everything. Kevin is awesome.
When your oven dies Thanksgiving week, panic sets in. I called Kevin as soon as he opened and he came the same morning. Professional, competent and personable. Would and will highly recommend him.
Additionally, I was pleased to work with a Veteran owned company.
We actually found Kevin on Thumbtack after our refrigerator decided to call it quits late on a Friday. Kevin at KB’s Appliance was great. He was very responsive and professional. After diagnosing the problem on Tuesday, he fixed our refrigerator the very next day. Kevin also took the time to explain the issue to us in detail and what our options were regarding repairing or replacing our refrigerator. We are very happy with Kevin’s work and would definitely recommend him to others.
Kevin was running behind and gave me a courtesy call to let me know this and also called when he was in route. He was very professional, knowledgeable and up front about cost for the job. He also made other recommendations for the safety of my home. I felt the cost was somewhat on the high side but today, if you want good service it's worth it. It was a pleasure Kevin!