Precision Scale & Balance

Since 2009 I've interacted with PS&B while working at a couple different companies. I've consistently had great experiences when contacting them to schedule on site service, quoting new equipment, or when the occasional emergency repair comes up. Their retention of employees speaks volumes, especially these days! It has been nice building positive working relationships with their staff- from Anne being cheerful answering the phones, Andrea being on time with certificate delivery, Jodi reaching out with PO questions in a timely manner, Wendy being on the ball with scheduling upcoming services, and the field service techs like Brian providing great communication when they will be arriving on site and if any issues arise taking the time to explain.
I would wholeheartedly recommend them for scale purchases and calibration services.

Great service, awesome techs. Fast and great company to do work. The family that runs it makes you feel like you're a part of the family. Love that they are local for any needs that arise. They go out if the way. Real customer service like the old days.

A sincere note of appreciation for the team at Precision Scale and Balance and Niagara Scientific. The staff went out of their way to help us select the proper products and shipped it immediately at no extra charge to help us get it fast. On top of this, the company donated crucial COVID related supplies to support a youth program we manage in the Orlando, FL area. Great people with great communication and fine service!

I have been a customer for years and they are honest and dependable.

Precision Scale did a great job calibrating all of our testing equipment. Professional and knowledgeable.