The Plumber, Heating & Cooling

I called this morning to have my sump pump repaired or replaced, and Don was here by 5pm! The sump pump was 5 years old so I replaced it. Once that was done, Don patiently answered multiple questions I had about other plumbing concerns on my to-do list. He was excellent, informative and kind. Will definitely be calling again to schedule other work with this company!

I used Homeserve/Insurance to have a technician diagnose what exactly was the issue. The technician Mike from "The Plumber H&C" was great, very professional. I then spoke with Joe to explain what the next plan of action would be. My sewer line was collapsed and needed to be excavated to figure out exactly what was going on. Joe was able to move around some things in the schedule and had a crew at my home the next morning.
On the second day they were able to remove the issues that had created the problem. They restored my sewer line. The crew that performed the work were great as well, very professional and helpful throughout the process. I was very pleased with how everything was handled. They are even helping me combat the insurance company for what they should be responsible for paying. I would highly recommend using "The Plumber Heating and Cooling"

Jason G, Greeted me upon his arrival. He asked what I thought the problem was. He went right to work. Jason kept giving me updates as to what he was doing and what was happening. Jason didn't seem to mind that I was asking him questions. Jason told me what he did to finish the job in great detail. I would recommend THIS company and Jason to family and friends. SUPER service!! O2/19/22

We had a great experience with this company when our heat stopped working on a late Saturday evening. Keith was prompt and knowledgeable and did everything he could to make sure it got fixed, even running out to get parts after hours to make it happen. A real person who cares about doing the right thing. We are very appreciative of his work!

Keith from The Plumber came out in late June to look at several items, including toilet water level and flushing issues. He quickly diagnosed and fixed the issues. He also was able to diagnose and fix a sump pump / back-up sump pump issue that was causing over-saturation in my back yard.

Keith is very professional and did a great job informing me of what the issue was for each item and his recommendations to repair / replace it.