Address: | 195 New Hyde Park Rd, Franklin Square, NY 11010, USA |
---|---|
Postal code: | 11010 |
Phone: | (516) 354-9411 |
Website: | https://pepboys.com/stores/ny/franklin-square/195-new-hyde-park-road?storeCode=6401 |
Monday: | 8:00 AM – 6:00 PM |
---|---|
Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 8:00 AM – 6:00 PM |
Sunday: | 9:00 AM – 6:00 PM |
Everyone there is friendly and great customer service. After checking in, a digital notification is sent and it is very convenient as it lets you know the progress of the service to your car. My car was running a little late but they let me know that when I called to see when it would be available.
I've been to this location a few times and each time I've been very happy with the service. I had an inspection done this morning and was able to get in and have the inspection done quickly and efficiently. I do recommend calling first to see when they will be able to help you. I do this every time and it works out really well.
Ray at reception was so genuine and honest with my whole situation. They were able to fix my jeep the same day even though they were backed up. It so hard to find good and honest mechanics but these guys are the best. I had a bad experience with another pep boys but I am glad I gave these guys a shot.
Hands down the only shop I would use for light to mid complexity work. I say that because I've only use them for that. I haven't had any major electrical problems or engine work to do lately (thankfully). I am very impressed that they have a $10k Snap On scanner and to have one of those, you have to have qualified guys on staff to make them worth the investment and ongoing fees associated with owning one.
These people are very courteous and competent. Prices are extremely reasonable and they know what right-pricing is. Four cars in the family and they get them all.