Address: | 2085 Merrick Rd, Merrick, NY 11566, USA |
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Postal code: | 11566 |
Phone: | (516) 665-0683 |
Website: | https://www.citi.com/?utm_source=gmb&utm_medium=yext |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 4:00 PM |
Wednesday: | 9:00 AM – 4:00 PM |
Thursday: | 9:00 AM – 4:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | 10:00 AM – 2:00 PM |
Sunday: | Closed |
If I can give this place 10 stars I would! Their customer service is great, I had a huge issue with my account and my nearest branch couldn’t help me nor customer service on the phone so I came to Merrick citibank and Ken Altman went above and beyond to help me resolve my issue as well as Lydia I believe her name was. I genuinely appreciate their time and hard work to resolve my issue.
Had a few issues with my account. Tried to remedy it on the phone with Citibank, but they said I had to go to a branch. Was annoyed because I thought I would have to wait and deal with an unfriendly associate. I am happy to say I was greeted by a friendly person and everyone in the Merrick Citibank could not have been nicer. They took their time and fixed the issue. Plus while I was there I heard another customer who was sitting with an associate say “Thank you, you are a life saver” I have to say everyone was A pleasure to deal with. BRAVO CITIBANK