Address: | 453 Old Country Rd, Westbury, NY 11590, USA |
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Postal code: | 11590 |
Phone: | (516) 279-4850 |
Website: | http://www.besthottubs.com/ |
Monday: | 10:00 AM – 5:00 PM |
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Tuesday: | 10:00 AM – 5:00 PM |
Wednesday: | Closed |
Thursday: | Closed |
Friday: | 10:00 AM – 5:00 PM |
Saturday: | 10:00 AM – 5:00 PM |
Sunday: | 10:00 AM – 5:00 PM |
As a result of the shutdown, our buying process was a bit unusual. Safety was clearly the utmost concern of Best Hot Tubs, as we were required to make appointments, be alone in the showrooms (masked), and conduct any follow up business over the phone.
Despite the fact that we had to wait 6 months for our Bullfrog Spa, (not the fault of BHT!), Bob never made us feel bad for our frequent follow ups to check status of our delivery.
Our delivery was flawless, and follow up service has been very good. I've texted my ridiculous "newbie" questions, and have received nothing but patient responses. I would not hesitate to recommend the brand or the business. Bullfrog & Best Hot Tubs have our business for life.
Thanks Bob! (And Bill!)
I have to say I consider myself a tough critic and Bob was beyond amazing! Soooo patient, genuine and honest. He knew all of the information about the hot tubs and jet packs. He has a customer for life in us and he is an example of what excellent customer service is and should be! Thank you so much Bob, Bill (who is also fantastic!) and bullfrog spas ! If you are looking for honesty, no pressure and overall a wonderful experience - look no further! Best hot tubs is the place to go!
Bullfrog!! No issues, best hot tub on the market after researching the construction and price. Bob took cared of the rest and I was soaking right after delivery. Delivery guys were great because it wasn’t easy getting it into my space but they had the perfect innovated dolly to get the job done. No wonder the place is called Best Hot Tubs! it really is a beauty -thank you
An absolutely wonderful experience with Best Hot Tubs! We took delivery on 12/3/18 and can say with pleasure the professionalism and service we've had is above and beyond what we expected! The hot tub is beautiful but what really sets this business apart is their team of professionals. Thank you so much to Bill Renter, our salesman Bob and Matt and Keith for their knowledge and patience with us as new hot tub owners! Will be spreading the word!
Devin and Christine Cryan
Bryan at Best Hot Tubs went above and beyond to help me with placement of our hot tub and to install it quickly. Now the hot tub-------it is great. We have the X7 and love everything about it: the decorative waterfall, the colors we chose (of many choices), the comfort of the seating and especially the jets. The jets are the best we have ever encountered. They are just right for us. The pricing is fair. Of course, most importantly, Bullfrog Spas are rated highly for design, efficiency and trouble-free use for years to come.