Address: | 37 W 47th St 6th floor #600, New York, NY 10036, USA |
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Postal code: | 10036 |
Phone: | (212) 938-1002 |
Website: | https://truval.com/ |
Monday: | 10:00 AM – 6:00 PM |
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Tuesday: | 10:00 AM – 6:00 PM |
Wednesday: | 10:00 AM – 6:00 PM |
Thursday: | 10:00 AM – 6:00 PM |
Friday: | 10:00 AM – 2:00 PM |
Saturday: | Closed |
Sunday: | Closed |
What an amazing experience! Not not did I get the best prices for my pieces, but the team was a joy to work with. Sarah was helpful and friendly. Schlomi walked me through his process and was kind and fair. He even helped me find another buyer for a bracelet/earring set, so I could get the best deal. 10/10 recommend and will be back!
From the moment I spoke to Sarah I was put at ease. I live in Birmingham, Alabama and had gotten a quote from the premiere jeweler in our city. Sarah's offer was 1k more my two older Rolex watches, so it was an easy decision to sell. She stayed with me through the whole process of shipping, appraisal, offer, and payment. This was a first for me to ship such valuable items across country to a company I didn't know, but the whole process was seamless. She answers her phone, responds to texts and or emails. It was a quick process with overnight shipping and direct wire payment to my account. In addition, I received a free appraisal on my mother's wedding ring. In the end I decided to keep the ring and she shipped it back to me at no cost. The other reviews speak for themselves, so I wanted to add my affirmation that this is the place to go regardless of where you live. Sarah could teach a class in customer service so be extra nice to her! My dog Bell and I appreciate her help.
I wanted to sell a diamond and obtained 3 quotes. The highest quote came from Truval. Like all sellers, I was skeptical about going to dealers in the diamond district in NYC. I'm so glad I found Truval, they really are professional and will give you the best price. They really have a good team - Sarah was quick to respond and answered all my concerns. Schlomi is a true diamond expert and will give you the best deal as well as advice on selling and buying diamonds. For my next diamond needs I'll definitely reach out to Truval again!
I was very lucky to have found Truval. I live in Pennsylvania and I was debating driving to NYC for an appraisal to sell my ring. I called Truval and spoke to Sarah. She suggested their mail in option to me. I was skeptical so she suggested I do my own research of their company and then decide. Sarah followed up with me a few days later and because they had A+ rating on The Better Business Bureau I decided they could be trusted. The next day Shlomi (one of their gemologists) called me and made me an offer. This was the highest offer I received and I chose to accept and got paid. I definitely recommend TruVal when selling your jewelry! They are an awesome team and honest people.
Had a really great experience working with Sarah to sell a ring. She walked through the process in great detail. Within a day she had an offer for me. Throughout my entire experience with TruVal, she was overly communicative and easy to get in touch with. If you are looking for a great, trust worthy company to trust with your jewellery look no further. Sarah will take great care of you.