Terry's Appliance Service

I was convinced my holiday would be ruined when my baking element exploded the Wednesday before Christmas. In despair I went online and was so lucky to find Terry's Appliance Service. I was able to schedule an appointment for the very next day and he came promptly as promised. He was so knowledgeable and personable and he had the oven back up and running in no time flat. I would highly recommend his service to anyone needing appliance repair. His magnetic business card is now living on my refrigerator and I would not hesitate to call him again!

My double wall oven died the day before Thanksgiving. The broiler in the top oven would not turn off which rendered both ovens inoperable. The only way to turn off the broiler was to flip the breaker. This could have been a disaster since we had 14 people coming for dinner the next day. We knew we had no chance to find a repair person at 2pm the Wednesday before TDay but we thought we would give it a try. We called Terry after finding his business online. We did not know him and never had him do any work for us in the past. We explained the situation over the phone and Terry diagnosed the problem. He then searched for repair parts but due to the age of the oven, they were no longer available. Terry then offered to come to our home and see if he could get the oven operational even though we lived in a neighborhood outside his service area. He showed up and after a short time got both ovens back working. He saved our holiday.
This episode should tell you if you should give him a call when you need appliance repair. We highly recommend him.

Terry's online appointment sign up was quick and easy and he was the first one to respond when our refrigerator was leaking all over the floor and needed immediate attention. He is professional, thorough, and cleaned up beautifully after having to dismantle my freezer. Terry has also done a dryer repair for me. I will definitely be calling Terry for any future appliance repair needs.

It was easy to make an appointment online when our dryer stopped working. Terry also called before the appointment to ask a couple of questions. He arrived promptly when scheduled, quickly found the problem and repaired it. Reasonably priced! We were very pleased with his service!

These days it is indeed rare to come across such excellent customer service (especially when it comes to appliance repairs !). You will quickly notice an incredibly effective utilization of technology for contacting and making an appointment. Further - Terry is honest, thorough, and communicates effectively when diagnosing and repairing the issue. Finally - there was even a follow up call to ensure things were working fine. Overall - a great appliance repair resource !