Animals Away

Absolutely fantastic service! Alyssa and Sue are absolute professionals and were super patient with me and my ever changing schedule with moving from Germany to the US. Super easy to work with and very responsive. My pup was picked up on time and in a very professional manner. He reached his end destination perfectly fine. HIGHLY RECOMMENDED! These ladies will get your pet where they need to go, safely and on schedule. Thank you ladies so much!!

Animals Away was a great group for our dog. We used them two years ago to fly to the UK in the middle of the pandemic. And again, we used them coming back to the US. They were very attentive and responsive to our questions. We had a massive curveball thrown at us right at the very end - there was a heat embargo and no pet travel out of Heathrow. They handled just beautifully. I highly recommend.

What an amazing service and team! We used Animals Away to move our two (very high maintenance) dogs from the Bay Area to Ireland. We primarily worked with Alyssa, whom I cannot say enough good things about. She is incredibly prompt, and provides information proactively and when coordinating with others, provides you with all the requested information the moment she receives it. She also ran through several scenarios with me as we weren't sure at first what region/airport we were to fly out from, not to mention our dates were a bit ambiguous. Alyssa was patient and understanding. I felt incredibly comfortable working with this team from the onset. When it came time for our dogs to be picked up, Tracie coordinated while Michael picked up. Tracie was incredibly kind and helpful, and Michael instantly made me feel comfortable handing our dogs over. He even was ready with anything they could need, with their names written on their crates, ice water, and a fuzzy bed for our super anxious girl. Tracie sent us pictures with her and Michael with them at the vets and at the airport. Then when they arrived, Dean had them over to us at our home in Ireland within a couple hours. Flawless team! Everyone is genuinely caring. I did not worry for a moment. Alyssa made sure that before my dogs were picked up, I had an itinerary with everyone's contact information, however that proved to be unnecessary since Tracie, Michael, and Dean were so proactive with their communication. Thank you all!!

I really cannot say enough about how excellent Susan and her team are. I reached out (very last minute) for help with moving my dog to Sweden after approximately a dozen other pet shippers wouldn't help me. She walked me through the whole process, answered every question I had, organized transport to my new home, and took care of everything from top to bottom. Everybody involved in the process was a top-notch professional and, despite the complex customs process in my new country, they brought my dog to me quickly and safely.

I moved from Orlando, Florida to Alexandria, Virginia and I was not driving for my move. I took the Amtrak auto train so I knew I needed to find a company who could transport my two cats. I requested quotes from quite a few companies and Animal Away was one of the lowest quotes from “legitimate” pet transportation companies. There are a few sites out there that I wasn’t sure about. This was my first time using such a company so I wasn’t sure of the process. All in all everything worked out well. My cats stayed in boarding for a couple of days before they were transported. The company doesn’t transport on weekends. The cats were transported individually in large crates. Luckily I could fit the crates in my car and I have a large sedan. They appeared well taken care of during the transport which was with United Airlines. The only thing I would have like to have had a more itemized receipt of the total costs. All in all I would recommend the company but be prepared for the expense (over $2K) to transport two cats plus 4-5 days in boarding before transport. I had to provide food for them as well. I also didn’t get to keep my soft carriers which I used to take my cats to meet the transporter. Supposedly the airlines don’t allow them, which I didn’t know nor was told. It’s fine they’re replaceable my cats aren’t.