FASTECH 2000 HVAC-REPA®

I've had a number of bad experiences with other Hvac techs so I'm the first to be skeptical- Francis of FASTECH exceeded all of my expectations and from now on, I will only use him. Professional and smart, wouldn't hesitate to refer him to anyone looking for a reputable Hvac tech who actually knows what they are doing.

I wish I could put in more stars! Francis is knowledgable, thoughtful, careful, explains everything, but most importantly, he is fair. He outlined worst case scenario but did everything to avoid it. Luckily, I didn't need worst case scenario!

Given the heatwave, other companies told me it would be a few weeks. I mean, of course they are backlogged! But Francis fit me into his schedule. He walked me thru everything, documented everything and even fixed things others had done wrong when something didn't seem right (e.g. hoses connected the wrong way).

His expertise is worth every penny (and very fairly priced at that). Could not recommend him higher! Thank you Francis!

Have used them several times over the last couple of years. Always prompt, professional, friendly and reasonable. Called yesterday with an emergency air conditioner problem - fixed with a smile within just a few hours- thanks Francis!

Used Fastech several times. Unfortunately each time was an emergency but no matter how busy they were , they always make room to get your issues addressed quickly. Very dependable, fair price, fast. Would highly recommend

Francis from Fasttech came to our house last November while we were having problems with our AC and heat, which our current provider could not fix. Francis was friendly, flexible, knowledgeable and quickly diagnosed the problem. After unsuccessfully trying to make it work with our current provider, and in a pinch because our AC suddenly broke and the temperatures were rising, we called Francis back.

We corresponded throughout by text, which was very quick, simple, and efficient. He even sent the work order through text, which made the review and approval process extremely quick and easy to navigate given my hectic schedule.

For the appointment, he came on an emergency basis and stayed overtime, while not charging us extra rates. He honored our payment of the service charge in November (months later). He came as early as possible and worked overtime trying to solve the problem, despite a difficult workspace and 90 degree temperature. He asked several sets of questions and took ownership of the situation. He also documented the whole process (from our initial text to schedule the appointment) very well and comprehensively checked all our systems (from outside and basement) and re-checked them after the job. He explained the issue thoroughly and clearly. And he got the job done.

Francis is a consummate professional, extremely hard working, gets the job done well and quickly, and is reasonable and flexible with pricing. We have started to build a trusted relationship with him and will be going to him for all our AC and heat needs going forward. We cannot recommend Francis and Fasttech strongly enough.