Address: | 2323 Hanford Rd, Burlington, NC 27215, USA |
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Postal code: | 27215 |
Phone: | (336) 402-1315 |
Website: | https://www.hertz.com/rentacar/reservation/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
After receiving horrendous Customer Service at Roxboro NC Enterprise, I called this Hertz office for assistance with a rental while my vehicle is in for repairs after a car accident. Ashley; the Customer Service Representative went out of her way to work with the Insurance company to arrange a proper vehicle for me. I was unable to make it to the office to make the arrangements myself so Ashley worked with the insurance company over the phone. I was contacted in less than 1/2 hr with a confirmation number. It’s really nice to have someone go above for you in a time that it seems like customer service is at an all time low!! Thank you Ashley, I appreciate you!
I was needing to rent a full size car on short notice due to a death in the family. They were able to accommodate me, and gave me a much better rate than I could find anywhere online. I would definately use their car rental services in the future.