Address: | 1027 East St, Pittsboro, NC 27312, USA |
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Postal code: | 27312 |
Phone: | (919) 542-5614 |
Website: | http://www.performanceautomotiveandtire.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 4:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Auto shops are extremely busy and often take advantage of people who are in a bind. This has not been my experience with Performance Auto. I have been there several times for lightweight items like steering shaft, alignment, diagnosis, etc...
They always treat me with respect, good communication, and trying to provide the best price and quality work. Really the "ideal" local shop to have. I popped in the other day as I was doing some repairs on my own vehicle at home and couldn't find a specific nut from any local hardware/auto stores - the employee went in the back and found the right size nut and had me back up and going same day. Really appreciate their help each time. Let's hope things don't change and they keep employee great people, skilled at what they do with customer first intentions.
I brought my car to get the alternator replaced. They did it quickly, and they did a great job. The people were also really friendly. Definitely coming here from now on.
What a wonderful experience with this shop and their employees.
I emailed them to inquire about a repair estimate I got from Johnson Subaru (that took 2 weeks to receive BTW) to see if they would be a less expensive option. Subaru wanted to charge me $8200 for a new wiring harness and head gasket engine reseal and would take over 38 hours of labor to repair. Subaru also added extra services I didn't need like an alignment and balance.
After a good conversation with Performance Automotive and a neighbor telling me he has had good experiences with them, I had it towed to them from Subaru.
Performance looked at my car and told me the wiring harness was the problem, but it could be repaired and they did not detect any leaks from the head gaskets so a reseal was not necessary. My repair cost went from $8200 at Subaru to $214 with them.
Finally an honest shop with nice people who are attentive, actually return calls and reply to emails. I cannot thank Andrew, Tonya and their crew enough.
Awesome experience! They took care of us and delivered in a VERY TIGHT window as we were from out of town. The team was straight to the point and extremely professional. I highly recommend!