Silver Valley Wood Stove Parts

Melissa was super helpful and patient with me when I was searching for the correct part for my wood stove. She went beyond the call of duty by allowing me to return an item that was a questionable size and went so far as to order me that same part from another company just to be sure it was right before I pulled my stove apart. Awesome, ethical customer service. A rarity these days!

We have happily owned a Shenandoah Wood Stove for 37 years but recently found it was beginning to burn out. The Yankee DIY-er in me said to just order replacement parts which Melissa at Silver Valley Wood Stove Parts shipped to me. As I know this stove is no longer manufactured, I was trying to extend its reliability even further and save some bucks. Upon taking my stove apart, I discovered irreparable damage and realized I needed a whole new stove. Melissa graciously researched, and to my surprise, found a dealer who could have the exact same stove manufactured. Wow! She was kind enough to take all of the parts back and order the new stove for me. The entire ordering and shipping process was absolutely a joy. I installed my new stove today with all new piping and I am so happy with it. I still can't believe Melissa could work this magic on our budget. Thank you so much for bringing many more years of Shenandoah reliability to our home.

Hello, I just want to say Thank you for being a reputable business. So many times when you shop online you have to hold your breath and pray. Your service was very prompt and the product was excellent. I have had this Nashua wood stove for 35 years and was very happy to find the correct replacement part. Feel free to use this email as a reference and again. Thank you..
Joyce Bush

Fabulous company. I needed parts for an older Jotul, found several businesses online and sent out emails. This company responded fast, friendly and took care of my needs. Shipped quickly, stove fixed. Great job!

Great Experience!
Melissa, at Silver Valley Wood Stove Parts, is excellent at her job! She helped me find the right blower for our Atlanta Wood Heater just by sending her a few pictures of the back of the heater. Ordered the blower and parts needed to make it all work, and they arrived in two days! Easy instructions, which made it easy for my husband to install in about an hour. Highly recommend this company for your wood heater and wood stove needs!