Address: | 1011 Hamilton Rd suite 300, Chapel Hill, NC 27517, USA |
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Postal code: | 27517 |
Phone: | (919) 264-2690 |
Website: | http://www.highlinetack.com/ |
The customer service was incredible! Highly recommend
Cannot say enough good things about my experience. Saddle was exactly as described ... really even better. In pristine condition. Beautiful Voltaire saddle. Shipping was immediate and this was in the midst of Covid19. I loved it but wanted to ride in it in front of my trainer so I emailed and they generously allowed an extended trial without hesitation. Bought the saddle and shortly after received a complimentary saddle pad with the kindest note of well wishes. Extremely thoughtful and professionally run business.
Wonderful business! The saddle I received was just as described and in near-perfect condition. It also came with a water-resistant cover and high line tack / dover saddle pad! Customer service is wonderful. If I ever find myself in need of another saddle, this will be my go-to!
I had a great experience consigning my saddle with Susy. She communicates promptly and made it easy, charges a lower commission than most, and sold my saddle in a matter of weeks!! And, I had payment in hand less than 24 hours after the sale was final.
I had a wonderful buying experience! Susy was easy to reach, very pleasant to talk to, flexible, and helpful during my saddle trial. When the pre-owned saddle arrived, it was in near perfect condition! I would absolutely recommend purchasing through Highline.