Express Oil Change & Tire Engineers

• Risyad Bahasuan
  
  
  (February 3, 2019, 10:52 am)

  Smiley and his crew provides the best customer service in Charlotte area and I will always come back to this shop.
  
  Here's one example of how great they are, on the day that I had many chores and pressed for time, I arrived at the shop 5 minutes before the closing time. Instead of turning me away, Mike and his crew welcomed me with a smile for an oil change. During the oil change, I explained that my steering wheel shakes at a certain speed and the two front tires may need to be balanced. Mike's response with a smile "Don't worry, we always have time for customers and we will take care of it".
  
  Great people with excellent customer service!

• Hanna Hurliman
  
  
  (February 2, 2019, 2:19 pm)

  I stopped in a couple weeks ago. I was 41 weeks pregnant and was pleasantly surprised by the quality of treatment. The last thing I felt like doing was waiting for an oil change in a smelly shop.
  This place you don't have to leave your car for a majority of maintanence. You pull in and they do everything right in front of you.
  Just like any place they will offer services and evaluation but I never felt pressured into a sales pitch.
  It has a mom and pop feel at commercial prices.
  I was very relieved at how quick and easy it was and will definitely be returning.
  I'm 30 years old and fairly knowledgeable about basic care, been through a fair few shops and finally feel like I found a good one.
  
  Thanks you guys for taking such good care of me and being super awesome with my 4 year old. I'll be back!!!!

• Steve Kopnicky
  
  
  (February 2, 2019, 8:21 am)

  Michael and his crew at this location are extremely customer-friendly and customer-oriented. The service they provided was unlike anything we've ever experienced. The quality of their products and service was outstanding. I highly recommend this location and the people that work there they truly care about their customers.

• Alexa Molinelli
  
  
  (January 11, 2019, 8:16 pm)

  They have a very experienced group of people at this location. Jon the mechanic is very honest and trustworthy. I will continue to use them in the future and let all my friends and family know that this is where they should take their vehicle !

• Andrew O'Heron
  
  
  (November 29, 2018, 4:45 pm)

  In Charlotte passing through for work and found this shop with reviews touting it as head and shoulders above the competition. Drove twenty minutes out of my way, passed countless other oil change locations, and was not disappointed whatsoever. Called Casey to check availability before the trek and was greeted immediately upon arrival by the gentleman with a smile on his face.
  
  Very professional demeanor throughout the service and I observed the team above and below execute their tasks with excellent communication. Thorough checks of many integral systems were performed and transparent communication relayed to me as the customer the whole time.
  
  I certainly recommend this shop as an efficient, reliable vendor from the perspective of someone from out of town passing through. If you live in surrounding counties, why not make the effort to ensure your vehicle gets the attention it deserves to be properly maintained?

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