NC Senior Living Solutions

I recommend NC Senior Living Solutions based on Stephanie Merritt’s knowledge, responsiveness and willingness to help is invaluable. When contacted to help facilitate a move of a loved one from San Francisco to Charlotte she was quick to take the lead in making everything that was necessary happen. She really reduced our worries and concerns.

Stephanie was available through Phone, Email, and Text while we were in a crunch to make a decision on where to send my dad. She was able to help us and make us feel like the most important client she had.

There are not enough words to describe how great Stephanie is! She made the move for my mother as easy as possible. She negotiated rates, set up the physical move for my mom and set up her medication refills as well. After all the movers brought my mothers belongings to her new location, Stephanie had already unpacked and organized half of her things. Stephanie kept me up to date daily of everything before the move, and has followed up several times since the move. She truly cares and has a passion for what she does!

I cannot say enough about the tremendous service that Stephanie has provided to a person she recently worked with as well as to their family and the community the person moved to. Transitioning to a new level of care is never easy for the person or the family. Stephanie came in, got to know the person, and guided the family through the entire process. Her expertise in the transition process allowed the person to move into their selected community within 24 hours. Stephanie was such a relief to the person, the family, and to me as the healthcare provider. Her quick response and attention to detail created such a smooth transition. She went above and beyond for the good of the person she worked with. She handled all the paperwork, she spent hours chasing medication lists, coordinating transportation, and being a resource and source of comfort for the family. Her services are different to other companies that just give people names of facilities in their area. I look forward to working with her more in the future and will surely be happy to be a reference for her and her company.

Sincerely,

Sarah Jansen
Chief Executive
Care Paths

Stephanie is amazing to work with!! She made a sad, stressful situation so much easier to handle and deal with. Her knowledge of the system, facilities and paperwork requirements made the process so much easier for us. She went out of her way and above and beyond for our family. So grateful to have found her!!