FiveStar Awards & Engraving

This place is great. Everyone is cool but also very professional. Had a dozen Waterford crystal tumblers engraved for my wedding and they worked with me every step of the way to make sure I had exactly what I wanted/needed to reach my goal. Couldn't be happier with the finished product

I guess I'm the minority here. While the staff was very nice while in the retail space and inquiring about my engraving, that was pretty much the end of my positive experience here. I was charged almost $100 for a very small project which took months to complete. After the very long wait, I received my piece with less than stellar results.
I understand that there are always variables with these things but the lack of communication and terribly long wait time (to which I had to engage business twice just to get any sort of update on the satus of my piece). The text on one side is WAY off center and it's not as if it was super complicated. It was one word.. after all this I didn't even bother communicating my frustration, I just took it and left.

UPDATED: After my first review of Five Star, they have totally redeemed themselves. The issues with my product were addressed quickly and resolved. Five Star went above expectations by replacing my item, re engraving it and mailing to me. The piece is perfect and I'm more than pleased.

Everytime i work with them they have a super great actitud .. I love this place..

I love working with FiveStar Awards on items for our Cary-Kildaire Rotary Club. They have an official Rotary License, so they are able to do very professional Rotary embroidered shirts and hats for our club members. They have a very wide selection of shirts & colors and are quick to respond and offer great prices! Lisa is the best to work with!

I ordered face shields for some doctors that help with the homeless in downtown Raleigh. They had them ready within a day and the doctors loved them! They said they were very comfortable and loved that the shield can be replaced. I believe they may be ordering more in the future! Love FiveStar, thank you for keeping our medical professionals safe!