HogTrough

This is my favorite place to purchase auto parts. Super friendly people working there. I would recommend to anyone needing auto parts.

The apex of customer service, from the manager Jared to every person that works in that store in Gardendale, AL, I moved here from the midwest so I compare them w/Discount Tire, the abject epitome of efficiency...the folks at Auto Zone are just the best, there are 4-5 different stores that do the same thing nearby but it isn't even a decision anymore, I need something, I go to Auto Zone, best in every aspect.

First, the entire staff is phenomenal! I have made 5 or 6 visits and every time they are extremely courteous and helpful. I am not the most knowledgeable about cars and not only do they give me the information that I need to complete the job, but on two occasions they have given me detailed instructions to complete the task.
Tonight was the most recent experience. My 2010 Camry needed coils and plugs. Between Jessica and the Parts Manager (forgive me, but her name has escaped me), they made sure that I had the correct parts without paying more than I needed to.
Knowing that I had no idea how do the job. Zach took the time to walk me through removing the plugs and coils and made sure that I was comfortable before he let me go. He even followed up after I was done to make sure that I did not make an error. This is the attention to detail that has made me a dedicated AutoZone customer.
I hope that this reaches the right people and that this store is given an accommodation of some sort, because they deserve it.

Josh

Went smooth bought coils for my 2005 Dodge Ram 1500.
Glad they have a lifetime warranty on them.
Pleasant experience all around everyone was nice.. ...05/21

Went by AutoZone and had a starter tested off a 2001 Acura CL....starter was toast so bought a new one... everyone was super nice to me....07/22.

I like going in this store. I have been redoing my interior on my car. It has been a lot of trial and error, but an experience for sure. AutoZone employees have been super friendly answering my questions and processing my returns when I bought something I didn't need or didn't work. I would definitely recommend them for auto projects.