Address: | 968 Wait Ave, Wake Forest, NC 27587, USA |
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Postal code: | 27587 |
Phone: | (919) 556-4082 |
Website: | http://www.hillsidenursingcenter.com/ |
My mom is currently a rehab patient in this facility. I transferred her from one that was truly neglectful. She has thrived. Everyone who works with my mom has been extremely professional. The therapist are kind and considerate of her individual needs. The communication between me and the medical team has been fantastic. They are on top of her litany of medical needs. They have great COVID response and share and communicate possible issues that arise. I am so thankful, having dealt with facilities that were terrible, to have my mom in a place that she feels safe, and that truly cares about her.
My Mom went to Hillside after a fall with a broken hip and shoulder. We were so pleased with Hillside. Are they perfect? No, but the care and compassion my Mom got was amazing. Some of the other reviews stated that the rooms were roach infested. My Mom was in 3 different rooms (overflow on her first night there, rehab & skilled nursing) during her stay and I never saw one roach or bug of any kind. The staff treated her like she was one of their own. I even watched one nurse kiss my Mom on the forehead. And the rehab folks are outstanding!! Yes, people wander the halls, wandering the halls is good execise for the patients and it beats lying in a bed all day. My Mom ended up passing away while at Hillside and the staff/Hospice were outstanding! When I went back to gather her belongings a few days after she passed, several of the staff came to me wanting to express their condolences and give me a hug. I would choose Hillside again if i ever find myself in need of a rehab/nursing facility.