Import AutoPro

Im choosy about who works on my car. Completely satisfied. My new mechanics for my car. Honest, reasonable, quick.

Rodney is probably the best mechanic I’ve ever worked with. He’s kind and listens. He works WITH you. My job was very difficult. Complete engine rebuild/replacement. ‘96 300zx Twin turbo. These cars are DIFFICULT to work on. He took on the challenge. It took time because he does it RIGHT. His office clerk Hannah is excellent too. My rebuilt engine is purring like a kitten. Thanks Rodney. I’ve already referred a new customer for you. BMW. Thanks for great work. !!!

My fan wouldn’t turn off after driving for a couple of hours. I had the cooling module replaced. Not only was the price fair, the service was done ASAP and I got a ride home during mechanic’s lunch break! 3 months later, I had the same problem. The part was still under warranty so they fixed it again at no charge. I had AAA tow my car as the tow truck’s driver said his battery charger dead. (This was unacceptable from the tow truck driver!) I wasn’t present when the car was towed but my sunroof and windows were open. A monsoon came through while in transport and Import AutoPro was waiting for my car to arrive and they were prepared with plastic tarps and towels to save my care from water damage. The tow truck driver managed to break my wipers and AutoPro put on new ones free of charge and my service was totally free. Hannah, the receptionist is incredibly nice and goes out of her way to provide the best service. I have taken all of my cars here and I have always been happy with the great work and service they provide. I rarely write reviews but this was one I had to do. I appreciated their help and going out of their way to help.

Needed a value cover and a value cover gasket for my 2015 BMW 535 and Richard was able to set an appointment within the week that I called and he was able to fix it in one day. This is typically a lengthy process due to all the parts that need to be removed to get to the value cover. The price wasn’t too pricey either for the type of car it is. I definitely recommend this shop!

We recommend Chuck and Rodney without reservation for any repairs you need on your import car or truck. They make the necessary repairs in a timely fashion, with quality workmanship, and at a fair price. I always check with folks I refer to see if their experience matched mine, and without fail, it always does. So, I feel confident that these guys provide great customer service, and do it consistently! Next time your mechanic or service advisor, particularly a dealer's service center, gives you a laundry list of repairs they recommend, go see Chuck and Rodney first. You will probably find that many of the recommended repairs are just not necessary and the ones that are will cost you much less to fix...and they will be done right!