Address: | 8700 Le St Dr, Fairfield, OH 45014, USA |
---|---|
Postal code: | 45014 |
Phone: | (800) 472-4643 |
Website: | https://www.grainger.com/branch/Fairfield-Branch-206 |
Monday: | 7:30 AM – 4:30 PM |
---|---|
Tuesday: | 7:30 AM – 4:30 PM |
Wednesday: | 7:30 AM – 4:30 PM |
Thursday: | 7:30 AM – 4:30 PM |
Friday: | 7:30 AM – 4:30 PM |
Saturday: | Closed |
Sunday: | Closed |
My AC went out so I went to Lennox Parts for help. They couldn’t help me but they mentioned Grainger and wow, glad they did. I haven’t had adult, professional customer service in a while. Refreshing. I went twice in the same day, two different people, great service. Thank you for hiring capable friendly people.
I went here to get a pair of boots for work, was asked by several people if I needed help, said I was good. They left me alone until I needed them. When I was satisfied with my selection and it was time to check out it was a pleasant experience. I don't remember the name of the employee who helped me but receipt says BR1JCT. He was awesome and I won't hesitate to come here again. I have gotten other things here in the past and I have always been happy.
Kelly and the lady that has been employed for five years provided me with exemplary customer service. They were both knowledgeable in the part that I was seeking and also offered solutions to solving my product search. In the end they were able to find and order me the correct part within my timeframe.
Store was very clean and organized. The staff was very helpful and pleasant. I
Keisha (sorry if misspelled) did a excellent job and was even able to locate a discount for me!
Greatly appreciated and super friendly, professional, will definitely stop at Grainger first next time I need any more PPE or supplies!