Address: | 4301 W 130th St, Cleveland, OH 44135, USA |
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Postal code: | 44135 |
Phone: | (216) 284-3544 |
Website: | https://rainbowmuffler.net/auto-repair-shops-cleveland-ohio/w-130th-street/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 8:00 AM – 2:00 PM |
Sunday: | Closed |
I was visiting family here from Colorado and a few days before I was to leave my check engine light came on. I originally went to a dealership for a $120.00 diagnostic and they quoted me $3200.00 for two new catalytic converters and four O2 sensors. For which the parts wouldn’t come in for a week! My brother in law suggested I call Rainbow and I am so glad he did! Andrea was amazing. She got me in the next day (Saturday and didn’t charge me for a diagnostic) had the parts ordered and in on Monday. The car was fixed on Tuesday! She has amazing customer service skills. She is honest, kind and overall amazing! When I picked up the Jeep- The tech came out, Kehli and gave me a very thorough and knowledgeable explanation of how bad my catalytic converters were. Not knowing much about vehicles he explained in layman’s terms and was very genuine with honesty. I ended up paying a little more than 1/2 of what the dealership quoted and were able to get it done MUCH quicker! I wish I lived here to ALWAYS use them as my mechanic. I have been recommending them to all my family here! Thank you so much for everything!
Great customer service.. Andrea was great her customer skills were incredible.. The wait was only 15 minutes to fix the muffler at a fair price..
Andrea was absolutely amazing and truly a blessing for me. She honestly went above and beyond to help me with my issues on my vehicle. Always kept me up to date and the empathy she showed was appreciated. A great group of individuals who isn’t unethical. Thank y’all
Great service, always polite and try their best to save me money.