Melissa Citovic-Vukotic - State Farm Insurance Agent

I just switched my insurance to State Farm with Melissa and Alex’s assistance (they actually did all of the work). Not only did I save over 50% by switching agencies but I’ve never experienced such amazing customer service. I was treated like a member of their family from start to finish. I can’t say enough good things about my experience. If you’re getting your insurance elsewhere you owe it to yourself to contact them. You definitely won’t regret it!!

I found Melissa by referral which is how I met Alex. Tremendously helpful and so fun to work with. He made the entire experience a breeze. Will be sending everyone in OH needing insurance his way! Thanks, Alex!

My family and I have been using Melissa and her team for years for all of our insurance needs. All of the agents, but specifically Alex who I have worked closest with, provide great customer service. They are knowledgable, prompt, and always willing to help with any questions I may have. They simplify the insurance process and mostly importantly offer great rates. Highly recommend.

Katarina is extremely knowledgeable, friendly, and super responsive. Definitely goes out of her way to accommodate my needs and find the best and most competitive rates! I would recommend her for all your insurance needs. They even have pet insurance now so I was able to get my cat insured!

To start off, I have never experienced such top notch customer service from an insurance company before! Alex have truly been a life saver! He made switching a breeze and so easy, especially during a stressful time. Even while on vacation he made sure his team took care of our needs. I've been looking for an insurance agent I want to stay with long term, and after working with several companies, I found Alex and his team and will never look back! My whole family works with them! Can't stress enough if you have been looking for new insurance don't wait and make the switch! I can't say thank you enough!!!