Address: | 11681 Johnstown Rd, New Albany, OH 43054, USA |
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Postal code: | 43054 |
Phone: | (614) 963-8635 |
Website: | https://www.prestigestoragemanagement.com/self-storage/oh/new-albany/johnstown-rd/?utm_source=GM |
Monday: | 8:00 – 10:00 AM |
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Tuesday: | 4:00 – 6:00 PM |
Wednesday: | Closed |
Thursday: | Closed |
Friday: | 8:00 – 11:00 AM |
Saturday: | 8:00 – 11:00 AM |
Sunday: | Closed |
I had a very easy time renting a large unit. Clean and secure. Best part of the experience was working with Stephanie. Customer service 10/10.
We have been a client of New Albany Self Storage for several years. Simply put while the facility has always been adequate to meet our needs, the new management, upgrades to the facility and most importantly the OUTSTANDING customer service, personal attention and care of the General Manager Stephanie makes this a full 5 star experience. I cannot more highly recommend a storage facility in the area.
We were searching for a last minute storage unit. We called the number listed, and Tim was able to have us view multiple size units within minutes. We rented the unit without hesitation. He was very accommodating and helpful. Absolutely one of the best customer service experience I have had in a long time. We would highly recommend!
Very accommodating! Tim was very professional and helpful! He allowed me to view all the different sizes and was patient for me to decide which one I wanted. Clean and safe facility
Needed a storage unit last minute. Tim got us setup and explained everything over text and even called to ensure we were good to go. Promo didn't apply to our first full month because we signed up last week of the month and Tim adjust it off promptly so I could make the payment. very clean units and lots of options.