Hickory House Restaurant

It’s been several years since having a porterhouse steak at this particular Hickory House… My-oh-My! Great service, friendly staff, wonderful portions, and DELICIOUS! The salad, drinks, sides, and the perfectly prepared steak was worth coming back to (California to Columbus, Ohio metro area). Worth every dollar! May I add a star? ⭐️ ⭐️⭐️⭐️⭐️⭐️

My mom and I were in New Albany for an appt, we live about 2 1/2 hrs away from there so we always like to eat somewhere new that we do not have. We definitely made a good choice!! The food was great, the service was great, the atmosphere was nice and there were 2 major things that stuck out to me... Posted on each table was a note to their patrons about their rules on behavior toward their staff. I have worked in customer service most of my life and this is something that instantly made me know these people care about their employees more than they care about making money so that was nice and then I went into the women's restroom and although someone had been there working since we'd gotten there the restroom was clean and smelled nice. On the sink counter was a basket stocked with feminine products and a bottle of body spray. Way to go hickory house!! We were very impressed 😁

First time visit to the Hickory House and it won't be the last! Stopped by on a Saturday evening and was told it would be a 20-40 min wait to be seated. We were seated in 20 min. Our server Alexis was just fantastic. Very attentive, super friendly and considerate of her coworkers. The wait for the food after ordering was average for how busy the restaurant was. The food however was far from average. Everything was excellent! From the sweet butter and crunchy bread to the perfectly prepared, smoky, moist, huge rack of ribs, no detail was missed.The BBQ sauce itself, had about 4 distinct flavors...that's a sauce made with care. The loaded baked potato is a delicious, cheesy smoked bacon, homemade sour cream and chive topped, meal by itself! The atmosphere is charming, relaxing and clean. All staff encountered were friendly and attentive. Prices are about average for excellent BBQ. The Hickory House is definitely on my "go to" list for exceptional food and service!

Exceptional Dining Experience From Beginning to End.

We arrived at peak dinner hour. The establishment was prepared with plenty of seating for the hungry folks waiting. The hostess was extremely friendly and gave us a waiting time of only 15 minutes. Quite surprised, and unsure they would be able to make their 15 minute wait time stick I started timing. They made it with time to spear, 11 minutes and we were being seated!

In 8 minutes from being seated we already had our drinks and beautiful dinner salads. The salads were refreshing. The pleasing crisp lettuce was topped with fresh onion, tomato, cheese, and crispy chow mein noodles. It had just the right amount of blue cheese dressing. The dressing was absolutely delicious. Not sure if it is a house dressing, however, the creamy mixture had wonderful chunks of blue cheese perfectly spread throughout. While enjoying our salad the appetizer of onion straws with a house BBQ sauce was delivered. The crispy breading on the straws of onion, drizzled with the sweet and tangy BBQ sauce dance on my tongue. When our dinner arrived I was so excited. I ordered the pick two. The sirloin steak cooked medium rare did not disappoint. It was cooked perfectly. The savory mouth watering juices sparkled with every bite I took. No need for any steak sauce here as the beautifully seasoned meat did its job. The BBQ ribs just fell apart. The thick season rubbed meat was melt in your mouth heaven with the drinkable sauce that was slathered on it! The baked sweet potato was precisely cooked with the precise amount of cinnamon honey butter to mix through. My husband cleaned his plate so I'd say the award winning porterhouse lived up to its name! He complimented the chef by saying it was the best meal we'd shared in ages. Our absolutely delightful server Alexis K. never missed a beat. She was on top of our needs and served us with just the right amount of check ins and end of dinner conversation. Amazing job to her and incredibly phenomenal job being done in their kitchen.

I highly recommend the Hickory house! The prices are what you'd expect for a steak house and the incredible food is worth every penny. You can't go wrong dinning here! Thank you Hickory House! We will definitely be back in the future!

Ordered carryout from here for the first time. The restaurant looks very inviting and clean. Certainly would like to eat there sometime. Food was excellent tasting but ribs were not hot, not even warm. Feel like they boxed them first then took time to cook other items. Would have been 5 stars if it has been served hot.